European Consumer Centre

Do you live in Cyprus and you want to submit a claim related to a commercial enterprise in another EU Member State, Iceland or Norway? We can help you.

The European Consumer Centre in Cyprus can help you:

  • If you have previously claimed the company in writing.
  • If you have not used the legal procedure/ court procedure.
  • If it is not a case of fraud or providing redress.
  • If your request or claim is against a Cypriot company, you can contact the Consumer Protection Service.
  • If your habitual residence is in another EU Member State, Norway or Iceland and the claim is against a company registered in Cyprus, you should contact the European Consumer Center in your country.

Submit a complaint

We can help you with free legal guidance and help with your complaint if problems have arisen between you and a trader in another EU Member State, Norway, Iceland or the UK.

Submit a complaint with ECC Cyprus