Category: Latest News

The network of 29 European Consumer Centres (ECCs) empowers consumers to know their rights and to take full advantage of the opportunities the Single Market offers. The ECC-Net‘s legal experts assist consumers to solve  more: DIgital_fairness_fitness_check

Online shopping, banking, and digital services have become an integral part of everyday life, but there are risks such as identity theft and payment fraud. To counter these threats, many companies are implementing “Know Your Customer (KYC)” procedures to verify...

Regrets Bought something you’re not sure about? You may still have a way out – but only if you meet these conditions. After Black Friday, the thrill of snagging a deal can quickly give way to second thoughts. If you’re...

The European Union is responsible for three-quarters of consumer rights. Since the last European elections in 2019, these rights have only continued to expand. As the European elections on June 9 and World Consumer Rights Day on March 15 swiftly...

European Football Championship 2024 in Germany: our tips for football fans Euro 2024 in Germany is less than 6 months away for footballers and fans alike! If you have already bought your tickets for one or more of the matches,...

Black Friday, the European and even global shopping phenomenon, offers the allure of unbeatable prices and incredible deals. However, not all ad promises hold true. We offer seven vital tips for safer Black Friday shopping, empowering you to separate genuine...

The European Commission is proposing new measures to streamline alternative dispute resolution (ADR) in the digital market. The Commission’s proposal contains a series of modernisations aiming to simplify out-of-court procedures and to enhance consumer protection in the EU. The proposed…

Press Release Follow-up of our external alert on airline intermediaries – major online travel agencies commit to refund within 14 days for cancelled flights Travel agencies commit to refunds (europa.eu) Following a dialogue with the European Commission and national consumer...

Press release September, 2022 Rising energy prices top the list of main worries at the moment and many consumers will have to limit their travel budget. It is all the more annoying when hidden extra charges pop up during your...

28 June 2022 Finding the most economical delivery service for international parcels can be strenuous. To offer more price transparency, the European Commission offers a price comparison tool for parcel delivery services within the EU. This tool is now available...

1.If you are fleeing the Ukraine, you can find the most important EU information for war refugees. Click here 2. If you want to help refugees as a volunteer you can find more information about how to. Click here  ...

The European Commission recently released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, long distance rail, coach, ship or ferry in...